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Jared Smyser, Sales Manager was our main contact at Shanco. He was excellent to work with and earned my trust from the first day I met him. The process was very smooth, starting with his knock on our door asking if we had any interest in having our roof inspected for hail damage (other neighborhood properties did have hail damage). After his roof inspection was completed, he showed us detailed pictures of the hail damage to our roof. He then explained the insurance process and how he would work with the insurance estimator, what Shanco offered as far as materials and warranties, and answered the many questions I asked. He was professional, knowledgeable, couurteous, and and always available to answer questions. I did my own research on Shanco and found they used the hightest graded shingle, provided an excellent warranty, and most importantly had excellent reviews from our neighborhood friends that had already used Shanco for roof and gutter replacement. After the project was finished a claim specialist from our insurance complanyu called and aked if he could come out and inspect our roof. He rated ou
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